Unlikely collaborators

September 9, 2015

When Fran­cis real­ized that Theo’s board game based on our home town did­n’t include gas sta­tions, he added them in. Fran­cis also moved the incor­rect­ly locat­ed bicy­cle shop. Theo was briefly mad when he saw these unau­tho­rized changes but when he real­ized the cor­rec­tions were improve­ments he made Fran­cis his offi­cial fact checker.

Looking at North American Friends and theological hotspots

January 31, 2008

Over on Friends Jour­nal site, some recent stats on Friends most­ly in the US and Cana­da. Writ­ten by Mar­garet Fras­er, the head of FWCC, a group that tries to unite the dif­fer­ent bod­ies of Friends, it’s a bit of cold water for most of us. Offi­cial num­bers are down in most places despite what­ev­er offi­cial opti­mism might exist. Favorite line: “Per­haps those who leave are noticed less.” I’m sure P.R. hacks in var­i­ous Quak­er orga­ni­za­tions are burn­ing the mid­night oil writ­ing response let­ters to the edi­tor spin­ning the num­bers to say things are look­ing up.

She points to a sad decline both in year­ly meet­ings affil­i­at­ed with Friends Unit­ed Meet­ing and in those affil­i­at­ed with Friends Gen­er­al Con­fer­ence. A curios­i­ty is that this decline is not seen in three of the four year­ly meet­ings that are dual affil­i­at­ed. These blend­ed year­ly meet­ings are going through var­i­ous degrees of iden­ti­ty cri­sis and hand-wringing over their sta­tus and yet their own mem­ber­ship num­bers are strong. Could it be that seri­ous the­o­log­i­cal wrestling and com­pli­cat­ed spir­i­tu­al iden­ti­ties cre­ate health­i­er reli­gious bod­ies than mono­cul­tur­al groupings?

The big news is in the south: “His­pan­ic Friends Church­es” in Mex­i­co and Cen­tral Amer­i­ca are boom­ing, with spillover in el Norte as work­ers move north to get jobs. There’s sur­pris­ing­ly lit­tle inter­ac­tion between these newly-arrived Spanish-speaking Friends and the the old Main Line Quak­er estab­lish­ment (maybe not sur­pris­ing real­ly, but still sad). I’ll leave you with a chal­lenge Mar­garet gives readers:

One ques­tion that often puz­zles me is why so many His­pan­ic Friends
con­gre­ga­tions are meet­ing in church­es belong­ing to oth­er denominations.
I would love to see estab­lished Friends meet­ings with their own
prop­er­ty shar­ing space with His­pan­ic Friends. It would be an
oppor­tu­ni­ty to share growth and chal­lenges together.

On pricing philosophy

April 16, 2007

Via 37Signal’s Sig­nals vs. Noise blog I came across a fas­ci­nat­ing post writ­ten by Bri­an Fling of Blue last year on pric­ing a project. I’d like to talk about it and to explain my own phi­los­o­phy. First a extend­ed quote from Brian:

I find it fun­ny… in a sad sort of way, that we often
start out our part­ner­ship with bluff­ing, no one say­ing what they are
real­ly think­ing… how much they are will­ing to pay and how much it
should cost… Though every book I’ve read on the top­ic of pric­ing says
to nev­er ever ball­park, I have a ten­den­cy to do so. If they can’t
dis­close the bud­get I typ­i­cal­ly try to start throw­ing a few numbers
from pre­vi­ous projects to help gauge the scope of what we are talking
about, call it a good faith effort to start the dis­cus­sion… While this
is very awk­ward part of the dis­cus­sion it is almost always fol­lowed by
can­dor. It’s as if once some­one starts telling the truth, it opens a
door that can’t be closed.

I com­plete­ly agree that can­dor is the only way to work with clients.
Maybe it’s the Quak­er influ­ence: we report­ed­ly pio­neered fixed pricing
back when every­one hag­gled, with the phi­los­o­phy that charg­ing true
costs were the only hon­est way of doing busi­ness. My offi­cial rates and con­tact page includes my list of “typ­i­cal costs” — essen­tial­ly these are the “ball­park esti­mates” that Bri­an talks about.

When I put togeth­er esti­mates I base it on my best-guess informed
esti­mates. I start by tab­u­lat­ing the clien­t’s request­ed fea­tures and
deter­min­ing how I’ll achieve them. I then esti­mate how long it will
take me to imple­ment each fea­ture and use that to deter­mine a
first-guess for project cost. I then com­pare it to past projects, to
make sure I’m being real­is­tic. I know myself well enough to know I
always want to under­es­ti­mate costs – I usu­al­ly like the project and want
to make it afford­able to clients! – so I do force myself a real­i­ty check
that usu­al­ly ends up adding a few hours to the estimate. 

When I put togeth­er my offi­cial esti­mate I try to guess where
poten­tial bot­tle­necks might hap­pen. Some­times these are technical
issues and some­thing they’re more social. For exam­ple, a client might
be very par­tic­u­lar about the design and the back-and-forth can take
longer than expect­ed. If I think any­thing like this might hap­pen I
men­tion it in the esti­mate. Some­times as we work through the details of
a fea­ture I’ll learn that the client wants some enhance­ment that we
had­n’t talked about pre­vi­ous­ly and which I did­n’t fac­tor into the
estimate.

When I do see a par­tic­u­lar part of the work tak­ing longer than
expect­ed I flag it with the client. I try to keep them informed that
this will add to total costs. In many cas­es, clients have been hap­py to
go with the extra work: I sim­ply want to make sure that we both are
aware that the esti­mate is chang­ing before the work happens. 

I charge by the hour rather than on a per-project basis since I find
it to be a much more open busi­ness mod­el. Bri­an Fling’s post agrees:

The prob­lem [with per-project billing is that] one way
or anoth­er some­body los­es, either the client pays too much, meaning
pay­ing more than it’s mar­ket val­ue, or the ven­dor eats into their
prof­it… One ben­e­fits to hourly billing is the client is respon­si­ble for
increas­es of scope, pro­tect­ing the ven­dor and the cus­tomer. If the
project is com­plet­ed ear­ly the client pays less, pro­tect­ing the client.
This puts the onus on both par­ties to com­mu­ni­cate reg­u­lar­ly and work
more effectively.

I have very lit­tle over­head: a home office, lap­top and DSL.
This means my rates are very com­pet­i­tive (one client described it as
“less than plumbers and elec­tri­cians charge, more than the kid who mows
the lawn”). Being very care­ful with esti­mates mean that I often
com­mu­ni­cate a lot with clients before I “start the clock.” I’ve often
worked with them a few hours before the esti­mate is in and we’re moving
for­ward and of course some of this un-billed work does­n’t result in a
job.

Putting togeth­er fab­u­lous web­sites is fun work. It’s very much a
back-and-forth process with clients, and it’s often impos­si­ble to know
just what the site will look like and just how it will work until the
site actu­al­ly launch­es. Half of my clien­tele have nev­er had websites
before, mak­ing the work even more inter­est­ing! It’s my professional
respon­si­bil­i­ty to make sure I work with clients to fore­see costs, dream
big, but most of all to be open and hon­est about costs as the process
unfolds.

Youth Ministry, Yearly Meeting Style

March 18, 2005

One has to applaud the sheer hon­esty of the group of lead­ing Quak­ers who have recent­ly pro­posed turn­ing the grounds of Philadel­phi­a’s his­toric Arch Street Meet­ing­house into a retire­ment home. It makes per­fect sense. Arch Street is the host for our annu­al ses­sions, where the aver­age age is sure­ly over 70. Why not insti­tu­tion­al­ize the year­ly meet­ing reality?

The Arch Street Meet­ing­house grounds are also a ceme­tery. In about ten years time we can raze the meet­ing­house for more head­stones and in about twen­ty years time we can have a big par­ty where we cash out the year­ly meet­ing funds and just burn them in a big bon­fire (there’s a fire sta­tion across the street), for­mal­ly lay­ing down Philadel­phia Year­ly Meet­ing. The fif­teen of us who are left can go attach our­selves to some oth­er year­ly meeting.

This year’s annu­al ses­sions con­tin­ue their tra­di­tion of self-parody: the fea­tured speak­ers are the umpteenth gray-hair pro­fes­sion­al Quak­er talk­ing about the peace tes­ti­mo­ny and a psy­chol­o­gist who appears on NPR. It’s safe to assume nei­ther will stray beyond the mildest com­mu­ni­ties of faith talk to men­tion God, gospel order or nam­ing of gifts, and that nei­ther will ask why there’s almost no one under forty involved in the year­ly meet­ing. The last time I went to a nom­i­nat­ing com­mit­tee work­shop at annu­al ses­sions, mem­bers open­ly explained to me why Friends under forty could­n’t serve on com­mit­tees. Lat­er dur­ing that ses­sion we learned the aver­age new atten­der was in their thir­ties yet the year­ly meet­ing clerk did­n’t think it was appro­pri­ate than any Friend under fifty com­ment on that (about 40 old­er Friends were rec­og­nized to share their thoughts, natch).

The gen­er­a­tional freefall is com­ing to the year­ly meet­ing. Arch Street Meet­ing is smack in the mid­dle of one of the pre­mier hip young neigh­bor­hoods of Philadel­phia yet they’ve been resis­tant to doing any seri­ous out­reach or adult reli­gious ed (I could tell sto­ries: don’t get me start­ed). This week­end I learned that the oth­er down­town meet­ing, Cen­tral Philadel­phia, con­tin­ues its prac­tice – almost pol­i­cy – of not sup­port­ing emerg­ing min­istry in long-time young atten­ders (I could real­ly tell sto­ries). I would­n’t be sur­prised if Philadel­phia has the low­est per-capita year­ly meet­ing attendance.

So why not just admit that the year­ly meet­ing is irrel­e­vant to younger Friends? Why not turn our meet­ing­hous­es into retire­ment homes?

PS: How I wish I weren’t so cyn­i­cal about the year­ly meet­ing. I don’t want to feel like it’s a state of all-out gen­er­a­tional war­fare. I’ve tried, real­ly I have. I’m even will­ing to try again. But no where have I found a space to have these dis­cus­sions, at year­ly meet­ing or any­where else. Oth­er Phi­la. YM Friends con­cerned with these issues are wel­come to email me – maybe we can fig­ure out some forum for this either inside or out­side of the offi­cial structures. 
PPS: There are a lot of won­der­ful Friends involved with the year­ly meet­ing. They have good ideas and sin­cere­ly try to make it a more wel­com­ing place. The best part of the year­ly meet­ing ses­sions I’ve attend­ed have been the unex­pect­ed con­ver­sa­tions. It’s the insti­tu­tion I am frus­trat­ed with: the sense that it’s big­ger and dumb­er than all of us.
PPPS: What if I took my own words to heart and con­sid­ered a PhYM renew­al as part of the fifty-year plan? If I just stopped com­plain­ing and just attend­ed patient­ly and faith­ful­ly year after year for those “teach­able moments” that might inch it forward?

It’s Official: US Abuse at Gitmo

November 30, 2004

While the images of U.S. solid­ers tor­tur­ing iraqi pris­on­ers at Al Grahib Prison in Badg­dad have been broad­cast around the world, US offi­cials have fre­quent­ly reas­sured us that con­di­tions at the U.S. deten­tion camp in Guan­ta­mano Bay, Cuba, were accept­able and in accord with the Gene­va Con­ven­tion’s rules for treat­ment of pris­on­ers. As proof the Pen­ta­gon and Bush Admin­is­tra­tion have fre­quent­ly cit­ed the fact that the Inter­na­tion­al Red Cross reg­u­lar­ly inspects prison con­di­tions at Guan­ta­mano. They for­got to tell us what they’ve seen.
A con­fi­den­tial report pre­pared by the Inter­na­tion­al Red Cross this sum­mer found that con­di­tions at Guan­ta­mano Bay were “tan­ta­mount to tor­ture.” Strong words from a cau­tious inter­na­tion­al body. Because of the way the IRC works, its reports are not made avail­able to the pub­lic but instead pre­sent­ed to the accused gov­ern­ment, in the hope that they will cor­rect their prac­tices. In pred­i­ca­ble fash­ion, the Bush Admin­stra­tion pri­vate­ly denied any wrong­do­ing and kept the IRC find­ings secret. In a dis­play of incred­i­ble audac­i­ty it then defend­ed itself _from oth­er accu­sa­tions of torture_ by cit­ing the IRC’s pres­ence at Guan­tanamo, con­ve­nient­ly omit­ting the IRC’s strongly-worded crit­i­cisms. Amaz­ing really.
The IRC report is still secret. We only know of it second-hand, from a memo obtained by the _Times_ that quotes from some of its find­ings (“Red Cross Finds Detainee Abuse in Guantanamo“http://www.nytimes.com/2004/11/30/politics/30gitmo.html, Nov 29). What kind of stuff is going on there? The _Times_ recent­ly inter­viewed British pris­on­ers who had been detained in Afghanistan and iraq and sent to Guan­tanamo Bay. Here’s one story:
bq. One one reg­u­lar pro­ce­dure was mak­ing unco­op­er­a­tive pris­on­ers strip to their under­wear, hav­ing them sit in a chair while shack­led hand and foot to a bolt in the floor, and forc­ing them to endure strobe lights and loud rock and rap music played through two close loud­speak­ers, while the air-conditioning was turned up to max­i­mum levels.
It’s not nee­dles under fin­ger­nails or elec­trodes to the pri­vates, but it is indeed “tan­ta­mount to tor­ture.” While it was hard to believe these pris­on­ers’ sto­ries when they were first pub­lished a few months ago, they become much more cred­i­ble in light of the IRC conclusions.
We still don’t know about what’s hap­pen­ing in the camp. The Bush Admin­is­tra­tion has the pow­er, not to men­tion the duty, to imme­di­ate­ly release Inter­na­tion­al Red Cross reports. But the Unit­ed States has cho­sen to sup­press the report. No tor­tur­ing gov­ern­ment has ever admit­ted to its actions. Sad­dam Hus­sein him­self denied wrong­do­ing when _he_ ran the Al Grahib prison and used it for tor­ture. We rely on bod­ies like the Inter­na­tion­al Red Cross to keep us honest.
There are those who defend tor­ture by appeal­ing to our fears, many of which are indeed ground­ed in real­i­ty. We’re at war, the ene­my insur­gents are play­ing dirty, Osama bin Laden broke any sort of inter­na­tion­al con­ven­tions when he sent air­lin­ers into the World Trade Cen­ter. Very true. But the Unit­ed States has a mis­sion. I believe in the ide­al­is­tic notion that we should be a bea­con to the world. We should always strive for the moral high ground and invite the world com­mu­ni­ty to join us. We haven’t been doing that late­ly. Yes it’s eas­i­er to fol­low the lead of some­one like Sad­dam Hus­sein and just tor­ture any­one we sus­pect of plot­ting against us. But do we real­ly want him as our role model?