Some thoughts on the Twitter expansion

January 5, 2016

Twit­ter has always been a com­pa­ny that suc­ceeds despite its lead­er­ship. Many of its land­mark fea­tured start­ed as hacks by users. Its first apps were all cre­at­ed by third-party design­ers, whose good will to the curb when it about-faced and killed most of them by restrict­ed its API. Top-down fea­tures like Twit­ter Music have come and gone. The only inter­est­ing grass­roots inno­va­tion of recent years has been users using image attach­ments as a way of going past the 140 char­ac­ter limit.

I’ve been get­ting less patient with Twit­ter in recent months. Then-CEO Dick Costel­lo acknowl­edged their fail­ure han­dling abu­sive sit­u­a­tions ear­ly in 2015 but noth­ing much seems to have changed. Hav­ing co-founder Jack Dorsey come back this in Job­sian fash­ion has been encour­ag­ing but only to a point — there’s a lot of weird ego involved in it all. Twitter’s inabil­i­ty to pro­mote diver­si­ty and the tone-deafness of hir­ing a white man as diver­si­ty chief last month makes me won­der if it’s just final­ly going to do a full Yahoo and implode in slow motion.

But today some­thing new: we’re look­ing at doing away with the 140 char­ac­ter lim­it. My ini­tial reac­tion was hor­ror but if done well it could be inter­est­ing. I’ve always won­dered why they didn’t part­ner with blog­ging plat­form Medi­um (found­ed by anoth­er co-founder, fea­tur­ing sim­i­lar core prin­ci­ples). The key will be keep­ing the feed at 2 – 3 lines so we can scan it quick­ly, with some sort of but­ton or link to expand past 140 or so characters.

One could argue that these “fat­ter tweets” is Twitter’s way of build­ing the pop­u­lar long-text pic­ture hack into the sys­tem. Could Twit­ter man­age­ment be ready to look at users as co-creators of the wider Twit­ter culture?