Com­cast lit­er­al­ly did­n’t know how to give me access to their stream­ing apps with­out also mail­ing me this six pound box of equip­ment I’ll nev­er install. The cus­tomer ser­vice rep had to get a super­vi­sor over­ride to even upgrade my account with­out this hard­ware being installed (“I know you just want the apps and you know you just want the apps but I’m not sure we can do that.”)