Max Carter talk on introducing the Bible to younger Friends

November 17, 2009

Max Carter gave a talk for the Bible Asso­ci­a­tion of Friends this past week­end at Moorestown (N.J.) Friends Meet­ing. Max is a long-time edu­ca­tor and cur­rent­ly heads the Quak­er Lead­er­ship Schol­ars Pro­gram at Guil­ford Col­lege, a pro­gram that has pro­duced a num­ber of active twenty-something Friends in recent years. The Bible Asso­ci­a­tion is one of those great Philadel­phia relics that some­how sur­vived a cou­ple of cen­turies of upheavals and still plugs along with a mis­sion more-or-less craft­ed at its found­ing in the ear­ly 1800s: it dis­trib­utes free Bibles to Friends, Friends schools, and any First-day School class that might answer their inquiries.

Max’s pro­gram at Guil­ford is one of the recip­i­ents of the Bible Asso­ci­a­tion’s efforts and he began by jok­ing that his sole qual­i­fi­ca­tion for speak­ing at their annu­al meet­ing was that he was one of their more active customers.

Many of the stu­dents going through Max’s pro­gram grew up in the big­ger East Coast year­ly meet­ings. In these set­tings, being an involved Quak­er teen means reg­u­lar­ly going to camps like Catoctin and Onas, doing the FGC Gath­er­ing every year, and hav­ing a par­ent on an impor­tant year­ly meet­ing com­mit­tee. “Quak­er” is a spe­cif­ic group of friends and a set of guide­lines about how to live in this sub­cul­ture. Know­ing the rules to Wink and being able to craft a sug­ges­tive ques­tion for Great Wind Blows is more impor­tant than even rudi­men­ta­ry Bible lit­er­a­cy, let alone Bar­clay’s Cat­e­chism. The knowl­edge of George Fox rarely extends much past the song (“with his shag­gy shag­gy locks”). So there’s a real cul­ture shock when they show up in Max’s class and he hands them a Bible. “I’ve nev­er touched one of these before” and “Why do we have to use this?” are non-uncommon responses.

None of this sur­prised me, of course. I’ve led high school work­shops at Gath­er­ing and for year­ly meet­ing teens. Great kids, all of them, but most of them have been real­ly short­changed in the con­text of their faith. The Guil­ford pro­gram is a good intro­duc­tion (“we grad­u­ate more Quak­ers than we bring in” was how Max put it) but do we real­ly want them to wait so long? And to have so rel­a­tive­ly few get this chance. Where’s the bal­ance between let­ting them choose for them­selves and giv­ing them the infor­ma­tion on which to make a choice?

There was a sort of built-in irony to the scene. Most of the thirty-five or so atten­dees at the Moorestown talk were half-a-century old­er than the stu­dents Max was pro­fil­ing. It’s pret­ty safe to say I was the youngest per­son there. It does­n’t seem healthy to have such sep­a­rat­ed worlds.

Con­ver­gent Friends

Max did talk for a few min­utes about Con­ver­gent Friends. I think we’ve shak­en hands a few times but he did­n’t rec­og­nize me so it was a rare fly-on-wall oppor­tu­ni­ty to see first­hand how we’re described. It was pos­i­tive (we “bear watch­ing!”) but there were a few minor mis-perceptions. The most wor­ri­some is that we’re a group of young adult Friends. At 42, I’ve grad­u­at­ed from even the most expan­sive def­i­n­i­tion of YAF and so have many of the oth­er Con­ver­gent Friends (on a Face­book thread LizOpp made the mis­take of list­ing all of the old­er Con­ver­gent Friends and touched off a lit­tle mock out­rage – I’m going to steer clear of that mis­take!). After the talk one attendee (a New Foun­da­tion Fel­low­ship reg­u­lar) came up and said that she had been think­ing of going to the “New Monas­tics and Con­ver­gent Friends” work­shop C Wess Daniels and I are co-leading next May but had second-thoughts hear­ing that CF’s were young adults. “That’s the first I’ve heard that” she said; “me too!” I replied and encour­aged her to come. We def­i­nite­ly need to con­tin­ue to talk about how C.F. rep­re­sents an atti­tude and includes many who were doing the work long before Robin Mohr’s Octo­ber 2006 Friends Jour­nal arti­cle brought it to wider attention.

Tech­niques for Teach­ing the Bible and Quakerism

The most use­ful part of Max’s talk was the end, where he shared what he thought were lessons of the Quak­er Lead­er­ship Schol­ars Pro­gram. He

  • Demys­ti­fy the Bible: a great per­cent­age of incom­ing stu­dents to the QLSP had nev­er touched it so it seemed foreign;
  • Make it fun: he has a newslet­ter col­umn called “Con­cor­dance Capers” that digs into the deriva­tion of pop cul­ture ref­er­ences of Bib­li­cal phras­es; he often shows Mon­ty Python’s “The Life of Bri­an” at the end of the class.
  • Make it rel­e­vant: Give inter­est­ed stu­dents the tools and guid­ance to start read­ing it.
  • Show the geneal­o­gy: Start with the parts that are most obvi­ous­ly Quak­er: John and the inner Light, the Ser­mon on the Mount, etc.
  • Con­tem­po­rary exam­ples: Link to con­tem­po­rary groups that are liv­ing a rad­i­cal Chris­t­ian wit­ness today. This past semes­ter they talked about the New Monas­tic move­ment, for exam­ple and they’ve pro­filed the Sim­ple Way and Atlanta’s Open Door.
  • The Bible as human con­di­tion: how is the Bible a sto­ry that we can be a part of, an inspi­ra­tion rather than a lit­er­al­ist authority.

Ran­dom Thoughts:

A cou­ple of thoughts have been churn­ing through my head since the talk: one is how to scale this up. How could we have more of this kind of work hap­pen­ing at the local year­ly meet­ing lev­el and start with younger Friends: mid­dle school or high school­ers? And what about bring­ing con­vinced Friends on board? Most QLSP stu­dents are born Quak­er and come from prominent-enough fam­i­lies to get meet­ing let­ters of rec­om­men­da­tion to enter the pro­gram. Grad­u­ates of the QLSP are fun­neled into var­i­ous Quak­er posi­tions these days, leav­ing out con­vinced Friends (like me and like most of the cen­tral Con­ver­gent Friends fig­ures). I talked about this divide a lot back in the 1990s when I was try­ing to pull togeth­er the mostly-convinced Cen­tral Philadel­phia Meet­ing young adult com­mu­ni­ty with the mostly-birthright offi­cial year­ly meet­ing YAF group. I was con­vinced then and am even more con­vinced now that no renew­al will hap­pen unless we can get these com­ple­men­tary per­spec­tives and ener­gies work­ing together.

PS: Due to a con­flict between Feed­burn­er and Dis­qus, some of com­ments are here (Wess and Lizopp), here (Robin M) and here (Chris M). I think I’ve fixed it so that this odd spread won’t hap­pen again.

 
PPS: Max emailed on 2/10/10 to say that many QLSPers are first gen­er­a­tion or con­vinced them­selves. He says that quite a few came to Guil­ford as non-Quakers (“think­ing we had “gone the way of the T‑Rex”) and came in by con­vince­ment. Cool!

Slim Goodbody Facebook Fan Page

November 8, 2009

Facebook Branding: Slim GoodbodyPop­u­lar chil­dren’s entertainer/educator Slim Good­body is one busy guy: most week­days of the school year find him spread­ing the mes­sage of good health in his trade­mark body suit (“When a Body needs some­body there’s nobody like Good­body!”).

He’s been doing this work for decades now and has a vast store­house of videos, prod­ucts and fans.
Slim came to me to build a brand­ed Face­book presence. 

A typ­i­cal work­load for a Face­book brand­ing project is:

  • Set up the Page;
  • Coor­di­nate with the client for a good pro­file graphic;
  • Adding a num­ber of pho­tos and videos;
  • Help set up a post­ing strategy;
  • Pro­vide phone sup­port to answer ques­tions on best practices;
  • Give feed­back on cam­paign (like Face­book’s “Insights” stats)

For Slim, we decid­ed to rely on Face­book’s native apps as much as pos­si­ble. This became espe­cial­ly impor­tant when Face­book shift­ed it’s feed lay­out (yet again) to focus less on user streams and more on an algorithmically-determined best posts. The more inte­grat­ed your site is with Face­book, the bet­ter chance your pieces will have of show­ing up on Fan’s user streams.

We used Face­book Markup Lan­guage (FBML) to cre­ate cus­tom Page tabs for inte­gra­tion with his exist­ing online store and list­ing of tour dates. We would have liked to use FB’s Events appli­ca­tion but it does­n’t allow for the vol­ume of tour dates nec­es­sary to cov­er a busy enter­tain­er like Slim Goodbody!

See it live: www​.face​book​.com/​s​l​i​m​g​o​o​d​b​ody

Gossip and ownward spirals

November 3, 2009

Ethno­graph­ic Study Looks at Gos­sip in the Work­place” in the NYTimes:

The ear­li­er stud­ies found that once some­one made a negative
com­ment about a per­son who wasn’t there, the con­ver­sa­tion would get
mean­er unless some­one imme­di­ate­ly defend­ed the tar­get. Oth­er­wise, among
both adults and teenagers, the insults would keep com­ing because there
was so much social pres­sure to agree with the others.

Some inter­est­ing here. They say gos­sip usu­al­ly spi­rals down until
some­one inter­venes to defend or deflect. In one school, gos­sip set up
rival camps; teach­ers even­tu­al­ly left and stu­dent test scores fell. 

Friends
(and Chris­tians more gen­er­al­ly) are offi­cial­ly against gos­sip, though
of course we’re not immune and I’ve seen it act as almost a kind of
cur­ren­cy in some set­tings. But what are the clas­sic Quak­er tools for
deflect­ing this nat­ur­al human ten­den­cy and keep­ing our com­mu­ni­ties from
the down­ward spi­rals of camp building? 

The Limits of the Real Time Web

October 19, 2009

Beth Kan­tor’s non­prof­it blog has an good arti­cle ask­ing about the pos­si­bil­i­ties for real-time web inter­ac­tion and asks whether it’s pos­si­ble for the web to let some­one be in two places at the same time:

What inter­ests me is if this is the next evo­lu­tion of the social web -
what is the cul­ture shift that needs to hap­pen with­in a non­prof­it to
embrace it?  Of course, I want to also know what the val­ue or benefit
is to nonprofits?

For
me, the eye-opening moment of real-time col­lab­o­ra­tion came last win­ter when I was plan­ning a con­fer­ence with two friends. The three of us knew each oth­er pret­ty well and we had all
met each oth­er one-on-one but we had nev­er been in the same room togeth­er (this would­n’t hap­pen until the first evening of the con­fer­ence we were co-leading!). A month to go we sched­uled a con­fer­ence call to hash out details.

I got on Skype from my New Jer­sey home and called Robin on her Bay Area land­line and Wess on his cell­phone in Los Ange­les. The mixed tele­pho­ny was fun enough, but the
amaz­ing part came when we brought our com­put­ers into the con­ver­sa­tion. With­in min­utes we had opened up a shared Google Doc file and started
cut­ting and past­ing agen­da items. Some­one made a
ref­er­ence to a video, found it on Youtube and sent it to the oth­er two
by Twit­ter. Wess had a sec­ondary wiki going, we were book­mark­ing resources on Deli­cious and send­ing links by instant messenger.

This is qual­i­ta­tive­ly dif­fer­ent from the two-places-at-once scenario
that Beth Kan­tor was imag­in­ing because we were using real-time web tools to be more present with one
anoth­er. Our atten­tion was more focused on the work at hand.

I’m more skep­ti­cal about non­prof­its engag­ing in the live tweet­ing phe­nom­e­non – fast-pace, real-time updates on Twit­ter and oth­er “micro-blogging” ser­vices. These tend to be so
much use­less noise. How use­ful can we be if our atten­tion is so divided?

Last week a non­prof­it I fol­low used Twit­ter to cov­er a press
con­fer­ence. I’m sor­ry to say that the flood of tweets amount­ed to a lot of use­less triv­ia. So what that the
politi­cian you invit­ed actu­al­ly showed up in the room? That he actually
walked to the podi­um? That he actu­al­ly start­ed talk­ing? That he ticked
through your talk­ing points? These are all things we knew would happen
when the press con­fer­ence was announced. There was no NEWs in this and no take-away that could get me more involved.

What would have been useful
were links to back­ground issues, a five-things-you-do list, and a five
minute wrap-up video released with­in an hour of the even­t’s end. They
could have been coor­di­nat­ed in such a way to ramp up the real time buzz: if they had post­ed an Twit­ter update every half
hour or so w/one select­ed high­light and a link to a live Ustream​.tv link I
prob­a­bly would have checked it out. The dif­fer­ence is that I would have
cho­sen to have my work­day inter­rupt­ed by all of this extra activ­i­ty. In the online
econ­o­my, atten­tion is the cur­ren­cy and any unusu­al activ­i­ty is
a kind of mugging.

When I talk to clients, I invari­ably tell that “social media” is inher­ent­ly social, which is to say that it’s about peo­ple com­mu­ni­cat­ing. The excite­ment we bring to our every­day com­mu­ni­ca­tion and the judg­ment we show in shap­ing the mes­sage is much more impor­tant than the Web 2.0 tool de jour.

Flashbacks: Aging Youth, Vanity Googling, War Fatigue

September 18, 2009

I occa­sion­al­ly go back to my blog­ging archives to pick out inter­est­ing arti­cles from one, five and ten years ago.

ONE YEAR AGO: The Not-Quite-So Young Quakers

It was five years ago this week that I sat down and wrote about a cool
new move­ment I had been read­ing about. It would have been Jor­dan Coop­er’s blog that turned me onto Robert E Web­ber’s The Younger Evan­gel­i­cals, a look at gen­er­a­tional shifts among Amer­i­can Evan­gel­i­cals. In ret­ro­spect, it’s fair to say that the Quak­erQuak­er com­mu­ni­ty gath­ered around this essay (here’s Robin M’s account of first read­ing it) and it’s follow-up We’re All Ranters Now (Wess talk­ing about it).

And yet? All of this is still a small demo­graph­ic scat­tered all around. If I want­ed to have a good two-hour caffeine-fueled bull ses­sion about the future of Friends at some local cof­feeshop this after­noon, I can’t think of any­one even vague­ly local who I could call up. I’m real­ly sad to say we’re still large­ly on our own. Accord­ing to actu­ar­i­al tables, I’ve recent­ly crossed my life’s halfway point and here I am still ref­er­enc­ing gen­er­a­tional change. How I wish I could hon­est­ly say that I could get involved with any com­mit­tee in my year­ly meet­ing and get to work on the issues raised in “Younger Evan­gel­i­cals and Younger Quak­ers”. Some­one recent­ly sent me an email thread between mem­bers of an out­reach com­mit­tee for anoth­er large East Coast year­ly meet­ing and they were debat­ing whether the inter­net was an appro­pri­ate place to do out­reach work – in 2008?!?

Pub­lished 9/14/2008.

FIVE YEARS AGO: Van­i­ty Googling of Causes

A poster to an obscure dis­cus­sion board recent­ly described typ­ing a par­tic­u­lar search phrase into Google and find­ing noth­ing but bad infor­ma­tion. Repro­duc­ing the search I deter­mined two things: 1) that my site topped the list and 2) that the results were actu­al­ly quite accu­rate. I’ve been hear­ing an increas­ing num­ber of sto­ries like this. “Cause Googling,” a vari­a­tion on “van­i­ty googling,” is sud­den­ly becom­ing quite pop­u­lar. But the inter­est­ing thing is that these new searchers don’t actu­al­ly seem curi­ous about the results. Has Google become our new proof text?

Pub­lished 10/2/2004 in The Quak­er Ranter.

TEN’ISH YEARS AGO: War Time Again
This piece is about the NATO bomb­ing cam­paign in Ser­bia (Wikipedia). It’s strange to see I was feel­ing war fatigue even before 9/11 and the “real” wars in Afghanistan and Iraq. 

There’s a great dan­ger in all this. A dan­ger to the soul of Amer­i­ca. This is the fourth coun­try the U.S. has gone to war against in the last six months. War is becom­ing rou­tine. It is sand­wiched between the soap operas and the sit­coms, between the traf­fic and weath­er reports. Intense cruise mis­sile bom­bard­ments are car­ried out but have no effect on the psy­che or even imag­i­na­tion of the U.S. citizens.

It’s as if war itself has become anoth­er con­sumer good. Anoth­er event to be pack­aged for com­mer­cial tele­vi­sion. Giv­en a theme song. We’re at war with a coun­try we don’t know over a region we don’t real­ly care about. I’m not be face­tious, I’m sim­ply stat­ing a fact. The Unit­ed States can and should play an active peace­mak­ing role in the region, but only after we’ve done our home­work and have basic knowl­edge of the play­ers and sit­u­a­tion. Iso­la­tion­ism is dan­ger­ous, yes, but not near­ly as dan­ger­ous as the emerg­ing cul­ture of these dilet­tante made-for-TV wars.

Pub­lished March 25, 1999, Non​vi​o​lence​.org

FWCC Google Maps Mashup

September 12, 2009

FWCC Google Maps MashupThe Friends World Com­mit­tee for Con­sul­ta­tion unites Quak­ers of all stripes togeth­er in joint projects and dia­log. It’s Amer­i­c­as office has the most com­plete list­ing of U.S. and Cana­di­an Friends Meet­ings and Church­es and now has a map to prove it!
This is a mash-up of the FWCC data­base with Google Maps.

Because of lim­i­ta­tions of how many data points Google can show the coun­tries have been divid­ed into regions. The main access page is a screen shot of a Google Map with a old fash­ioned imagemap over­lay that allows you to select the region you want to look at. Javascript good­ness shad­ows the cur­rent­ly select­ed region.

See it live: www​.fwc​camer​i​c​as​.org/​f​r​i​e​nds

Five Tips for Building a Self-Marketing Website

September 7, 2009

A poten­tial client recent­ly came to me with an exist­ing site. It cer­tain­ly was slick: the home­page fea­tured a Flash ani­ma­tion of telegenic young pro­fes­sion­als culled from a stock pho­to ser­vice, psuedo-jazz tech­no music, and words sweep­ing in from all sides sell­ing you the com­pa­ny’s ser­vice. Unfor­tu­nate­ly the page had no use­ful con­tent, no call-to-action and no Google PageR­ank. It was an expen­sive design, but I did­n’t need to look at the track­ing stats to know no one came this page.

So you’re ready to ditch a non-performing site for one more dynam­ic, some­thing that will attract cus­tomers and inter­act with them. Here’s five tips for build­ing a self-marketing website!

One: Use­ful Con­tent for your Tar­get Audience
Give vis­i­tors a rea­son to come to the site. Text-rich, chang­ing con­tent is essen­tial. In prac­ti­cal­i­ty, this means installing a blog and writ­ing posts every few weeks. You’ll see mea­sures like “key­word rel­e­van­cy” increase instant­ly as excerpt­ed text shows up on the home­page. Add videos and pho­tos if your com­pa­ny or team has that exper­tise, but remem­ber: when it comes to search, text is king.

Two: Give away some­thing valu­able or useful
Many smart mar­ket­ing sites fea­ture some free give­away right on the home­page: a use­ful quiz, pro­fes­sion­al analy­sis, a PDF how-to guide­book. A builder I worked with went to the trou­ble of post­ing dozens of floor plans & pic­tures to their web­site and com­pil­ing them into a PDF book, which they gave away for free. The catch in all this? You have to give your con­tact infor­ma­tion to get it. Once the free mate­r­i­al has been com­piled, the site runs itself as a sales lead generator!

Three: Ask your­self the Three User Questions!
It’s amaz­ing how focused the mind gets when you actu­al­ly sit down to define goals. Just about every web­site can ben­e­fit from this three-step exercise:

  1. Who is the tar­get audience?
  2. What would draw them to the site? 
  3. What do we want to get from them?

Get a group togeth­er to through your web­site page by page these ques­tions. Brain­storm a list of changes you could make. You’ll want to end up with Defined Goals: what quan­tifi­able actions do you want vis­i­tors to take? It might well just be the suc­cess­ful com­ple­tion of a con­tact form.

Four: Test Test and Test Again
Many small busi­ness­es now get a lot of their cus­tomers from their web­sites. Your web­site is an essen­tial piece of your mar­ket­ing and pub­lic­i­ty and you need to be smart about it. Com­pile togeth­er your favorite site-improvement ideas and make up  alter­nate designs incor­po­rat­ing the changes. Then use a tool such as Google Web­site Opti­miz­er to put the alter­na­tives through their paces. Which one “con­verts” bet­ter, i.e., which design gets you high­er per­cent­ages in the Defined Goals you’ve set? Once you’ve fin­ished a test, move on to the next brain­storm­ing idea and imple­ment it. Always be testing!

An exten­sive series of tests of one site I worked on dou­bled it’s con­ver­sion rate: imag­ine your com­pa­ny dou­bling its inter­net sales? It is com­plete­ly worth spend­ing the time and effort to go through this process.

Five: Don’t Be Afraid to Get Pro­fes­sion­al Help
If you need to hire a pro­fes­sion­al to help you through this process you’ll almost cer­tain­ly get your mon­ey’s worth! A recent projects cost the cus­tomer $6000 but I was able to doc­u­ment sav­ings of $100,000 per year in his pub­lic­i­ty costs! See my piece “What to Look For in SEO Con­sul­tants” for my insider-advice to how to pick a hon­est and com­pe­tent pro­fes­sion­al web pub­lic­i­ty consultant.

Elisabeth Olver, Artist & Painter

September 4, 2009

Elisabeth Olver ArtistElis­a­beth is a painter and artist who spe­cial­izes in orig­i­nal acrylic paint­ings and giclee prints of nature and South Jer­sey beach scenes. Her exist­ing site was attrac­tive, but it did­n’t have online order­ing and she was­n’t able to update it herself.

We put togeth­er a fea­tures list and then went through a round of con­cept screen­shots which I built in Adobe Fire­works and Pho­to­shop (you can see our work here!). Design in hand, I built a cus­tomized Mov­able Type site. A spe­cial­ized tem­plate allows her to enter infor­ma­tion about the each piece: medi­um, theme, price and the URL to it’s image (most of which are host­ed on Flickr). Mov­able Type pulls these togeth­er into var­i­ous cat­e­go­ry and indi­vid­ual art pages, with automatically-generated Pay­pal “Buy” but­tons for avail­able pieces. We stressed search-engine vis­i­bil­i­ty so there are many cat­e­gories and they all cross-link with each painting.

Vis­it: Elis­a­beth Olver