SEO Myths II: Content Content Content, the Secret to SEO

February 27, 2007

When­ev­er
I talk with fel­low web design­ers, the issue of “SEO” invari­ably comes
up. That’s techie slang for “search engine opti­miza­tion,” of course,
that black sci­ence of mak­ing sure Google lists your site high­er than
your com­peti­tors. Over the years a small army of shady char­ac­ters have
tried to game the search engine results.

I’ve always thought such tricks were pathet­ic and bound to lose over
the long term. Search engines want to fea­ture good sites. It’s in their
best inter­est to make sure the sites list­ed are the ones peo­ple want to
see. A search engine that returns unsat­is­fac­to­ry results quickly
becomes a has-been in the search engine com­pe­ti­tion. So as soon as a
site such as Google notices some new SEO trick is skew­ing the rank­ings they tweak their secret search algo­rithm to fix the SEO loop­hole.

Just Give Google the Content It Loves

In the­o­ry it’s easy to make Google, Yahoo, MSN and
the oth­er big search engines hap­py: give poten­tial vis­i­tors site
they’ll want to vis­it. For­get the tricks and spend your time putting
togeth­er an amaz­ing site. Search engines like text, so write, write,
write. 

I’m look­ing to join a web design house, which means I’ve been
inter­view­ing with slick web devel­op­ers late­ly and when­ev­er they ask me
the best way to increase SEO for their
clients, I tell them to start a blog. They look at me like I’m an idiot
but it’s absolute­ly true: two blog posts a week will end up being over
100 pages of pure con­tent. All of these sites full of Flash animation
get you nowhere with Google.

Just a note that any kind of text-rich web sys­tem can achieve many
of the same results – blogs are just the eas­i­est way yet to get content
on your site.

Presenting What You Already Have: Blog your Water Cooler Chat

When I talk to peo­ple about start­ing a cor­po­rate blog they quickly
start telling me how much work it will be. Bah and Hum­bug – your
com­pa­ny’s life is prob­a­bly already filled with blog­gable material! 

I used to work in a book­store where I did most of the customer
ser­vice, much of it by email. About two or three times a week I’d get a
par­tic­u­lar­ly intrigu­ing query and would spend a lit­tle time researching
an answer (most­ly by look­ing through the index­es of our books and
search­ing the arcane sites of our niche). This research did­n’t always
pan out to a book sale, but it marked our book­store as a place to get
answers and gave us a com­pet­i­tive advan­tage over Ama­zon and its ilk.
Each of my email answers could have eas­i­ly been refor­mat­ted to become a
blog post. By the end of a year, I’m sure the vol­ume com­ing from these
obscure search­es would be quite high (see yes­ter­day’s Long Tail Strategy
post on the Hit­Tail blog for an account of how atten­tion to search
engine’s one-hit-wonders helped achieve a wide­spread key­word dominance).

When­ev­er some­thing new hap­pens that breaks you out of your routine,
think about whether it’s blog­gable. At the book­store, a new book would
come in and we’d spend ten min­utes talk­ing about it. That conversation
reached half-a-dozen peo­ple at most. In that same ten min­utes we could
have writ­ten up a blog post say­ing much the same thing.

Last Spring a con­tro­ver­sial arti­cle appeared in the local newspaper
that tan­gen­tial­ly involved my employ­er. That morn­ing my workmates
gath­ered togeth­er in the recep­tion area for the bet­ter part of an hour
trad­ing opin­ions and wise­cracks. After about five min­utes of this, I
slipped back to my office and wrote my opin­ions and wise­cracks down
into my blog. I hit post and came back to the recep­tion area – to find my
work­mates still blath­er­ing on, natch. My post reached hun­dreds and took
no more time out of the work day than the recep­tion pontifications.

Humans are social ani­mals. We’re always blog­ging. It’s just that
most of the time we’re doing it ver­bal­ly around the water cool­er with
three oth­er peo­ple. Learn to type it in and you’ve got your­self a
high-volume blog that will add invalu­able con­tent and SEO mag­ic to your site.

Mix up your content: Tag Your Site

Last­ly, a point to web­mas­ters: it usu­al­ly pays to think about ways
to re-package your con­tent. My most recent­ly expe­ri­ence of this was
tag­i­fy­ing my per­son­al blog over at “Quak​er​Ran​ter​.org.” Every time I
post there a Mov­able Type plu­g­in fish­es out the key words in the
arti­cle and lists them after­wards as tags. These tags are all linked in
such a way that results send the term through the site’s search engine
to give back an on-the-fly index page of all the posts where I’ve used
that term.

Tags are like cat­e­gories except they pick up every­thing we talk
about (when we use them aggres­sive­ly at least, and espe­cial­ly when we
auto­mate them). We don’t nec­es­sar­i­ly know the cat­e­gories that our
poten­tial audi­ence might be search­ing for and tag­i­fy­ing our sites
increas­es our key­word out­reach expo­nen­tial­ly. My per­son­al blog has 239
entries but 3,860 pages accord­ing to Google.
It’s the parsed out and re-packaged con­tent that accounts for all of
this extra vol­ume. This does­n’t increase traf­fic by that near­ly that
much, but last month about 30% of my Google vis­its came from these tag
index­es. More on the mechan­ics of this on my post about the tag­ging.

Creating an RSS feed from scratch

February 26, 2007

RSS feeds
are the lin­gua fran­ca of the mod­ern inter­net, the glue that binds
togeth­er the hun­dreds of ser­vices that make up “Web 2.0.” The term
stands for “Real­ly Sim­ple Syn­di­ca­tion” and can be thought of as a
machine-code table of con­tents to a web­site. An RSS feed
for a blog will typ­i­cal­ly list the last dozen-or-so arti­cles, with the
title, date, sum­ma­ry and con­tent all laid out in spe­cial fields. Once
you have a web­site’s RSS feed you can syn­di­cate, or re-publish, its con­tents by email, RSS read­er
or as a side­bar on anoth­er web­site. This post will show you a
ridicu­lous­ly easy way to “roll your own” RSS feed with­out hav­ing to
wor­ry about your web­site’s con­tent platform.

Just about every native Web 2.0 appli­ca­tions comes built-in with mul­ti­ple RSS feeds.
But in the real world, web­sites are built using an almost-infinite
num­ber of con­tent man­age­ment sys­tems and web devel­op­ment software
pro­grams. Some­times a sin­gle web­site will use dif­fer­ent pro­grams for
putting its con­tents online and some­times a sin­gle orga­ni­za­tion spreads
its func­tions over mul­ti­ple domains.

Step 1: Make it Del​.icio​.us

To begin, sign up with Del​.icio​.us,
the pop­u­lar “social book­mark­ing” web ser­vice (sim­i­lar ser­vices can be
eas­i­ly adapt­ed to work). Then add a “post to Del​.icio​.us” but­ton to
your browser’s tool­bar fol­low­ing the instruc­tions here.
Now when­ev­er you put new con­tent up on your site, go that new page,
click on your “post to Del​.icio​.us” but­ton and fill out a good title
and descrip­tion. Choose a tag to use. A tag is sim­ply a cat­e­go­ry and
you can make it what­ev­er you want but “mysites” or your busi­ness name
will be the eas­i­est to remem­ber. Hit save and you’ve start­ed an RSS feed.

How? Well, Del​.icio​.us turns each tag into a RSS feed.
You can see it in all its machine code glo­ry at
del​.icio​.us/​r​s​s​/​u​s​e​r​n​a​m​e​/​m​y​s​i​tes (replac­ing “user­name” with your
user­name and “mysites” with what­ev­er tag you chose).

Now you could just adver­tise that Del​.icio​.us RSS feed
to your audi­ence but there are a few prob­lems doing this. One is that
Del​.icio​.us accounts are usu­al­ly per­son­al. If your web­mas­ter leaves,
then your pub­lished RSS feed will need to
change. Not a good sce­nario, espe­cial­ly since you won’t even be able to
tell who’s still using that old feed. Before you adver­tise your feed
you should “future proof” it by run­ning it through Feedburner.

Cloak that Feed

Go to Feed​burn​er​.com. Right there on the home­page they invite you to type in a URL.
Enter your Del​.icio​.us feed’s address and sign up for a Feedburner
account. In the field next to feed address give it some sen­si­ble name
relat­ing to your com­pa­ny or site, let’s say “mycompa­ny” for our
exam­ple. You’ll now have a new RSS feed at
feeds​.feed​burn​er​.com/​m​y​c​o​m​p​any. Now you’re in busi­ness: this is the
feed you adver­tise to the world. If you ever need to change the source RSS feed you can do that from with­in Feed­burn­er and no one need know.

The default title of your Feed­burn­er feed will still show it’s
Del​.icio​.us roots (and the web­mas­ter’s user­name). To clear that out, go
into Feed­burn­er’s “Opti­mize” tab and turn on the “Title/Description
Burn­er,” fill­ing it out with a title and descrip­tion that better
match­es your feed’s pur­pose. For an exam­ple of all this in action, the
Del​.icio​.us feed that pow­ers my tech link blog and its Feed­burn­er “cloak” can be found here:

Get that Feed out there

Under Feed­burn­er’s “Pub­li­cize” tag there are lots of neat features
to repub­lish your feed your­self. First off is the “Chick­let chooser”
which will give you that ubiq­ui­tous RSS feed
icon to let vis­i­tors know you’ve entered the 21st Cen­tu­ry. Their “Buzz
Boost” fea­ture lets you cre­ate a snip­pet of code for your home­page that
will list the lat­est addi­tions. “Email sub­scrip­tions” lets your
audi­ence sign up for auto­mat­ic emails when­ev­er you add some­thing to
your site.

Final Thoughts

RSS feeds are great ways of communicating
excit­ing news to your audi­ences. If you’re lucky, impor­tant blog­gers in
your audi­ence will sub­scribe to your feed and spread your news to their
net­works. Cre­at­ing a feed through a book­mark­ing ser­vice allows you to
add any page on any site regard­less of its under­ly­ing structure.

Neat idea: postcard for World Peace

February 22, 2007

A project from Esto­nia, a “blog of post­cards for world peace”:http://postcardworldpeace.blogspot.com. From the site:
bq. The idea is sim­ple: Send us a post­card from your country/city (or any post­card you want) writ­ing in the back­side a mes­sage of peace to the World. All the post­cards will be uploaded in the blog, and there will be a record of how many post­cards per coun­try we receive (includ­ing a map show­ing the coverage).

Pete Seeger gets YouTubed

February 12, 2007

pete seeger album coverThis morn­ing I’m work­ing on the “Pete Seeger”:http://www.quakersong.org/pete_seeger/ sec­tion of Quak​er​song​.org, the web­site of Annie Pater­son and Peter Blood (I’m their web­mas­ter). Parts of their site are amaz­ing – the “Quak­ers and Music”:http://www.quakersong.org/quakers_and_music/ page has become a direc­to­ry of sorts for all the many Quak­er musi­cians out there (who knew there were so many!). But the Pete Seeger is still most­ly a col­lec­tion of CDs that Peter & Annie have for sale.
So I was won­der­ing what a good Pete Seeger page might look like and start­ing surf­ing around. There’s a great “fan page”:http://www.peteseeger.net/ which is reg­u­lar­ly updat­ed but has brave­ly decid­ed to main­tain its orig­i­nal design since it was found­ed eleven years ago. And “Wikipedia”:http://en.wikipedia.org/wiki/Pete_seeger does its usu­al fine job at a biog­ra­phy. But the “gold mine is YouTube”:http://youtube.com/results?search_query=pete+seeger&search=Search.
A year ago a user uploaded three clips from _Rainbow Quest_, a short-lived TV pro­gram Pete put togeth­er for a low-wattage UHF sta­tion out of Newark in the mid-60s (it’s now a Tele­mu­n­do affil­i­ate broad­cast­ing recy­cled Mex­i­can soaps for its prime time sched­ule). I don’t know what kind of copy­right issues there are on some­thing like this but it’s great fun to see these old clips. Mak­ing this mate­r­i­al wide­ly avail­able is one of the joys of YouTube (well, that and watch­ing “recap­tur­ing the inno­cence of our over-commercialized youth”:http://ofthebest.blogspot.com/2007/02/how-to-shed-20-years-in-20-seconds.html). I’ll leave you with this, a clip of Pete singing with June Carter and John­ny “I’m soooo stoooned” Cash a few years before they married.

Soldier against the war gets mistrial

February 7, 2007

Just over the wires: “Mis­tri­al declared court-martial of war objector”:http://today.reuters.com/news/articlenews.aspx?type=politicsNews&storyID=2007 – 02-08T000024Z_01_N05474363_RTRUKOC_0_US-USA-IRAQ-OFFICER.xml&WTmodLoc=PolNewsHome_C1_%5BFeed%5D‑3. Details:
bq. A mil­i­tary judge declared a mis­tri­al on Wednes­day in the court-martial of a U.S. Army offi­cer, who pub­licly refused to fight in Iraq and crit­i­cized the war.
It’s great to see that some sol­diers are seri­ous­ly debat­ing the ethics of this war.

Webb on SOTU: We owe them loyalty, we owe them sound judgment

January 24, 2007

I must be hon­est and admit that I’ve always found Pres­i­dent Bush’s State of the Union speech­es unbear­able. The dis­tor­tions and half-truths are infu­ri­at­ing and the unearned con­fi­dence of a draft-dodging rich kid turned failed mil­i­tary adven­tur­er just sends my blood pres­sure through the roof. I wish I could be detached enough to lis­ten at least to the art of fine speech-writing but the mes­sage gets in the way.

Bet­ter then to lis­ten to the Demo­c­ra­t­ic response, giv­en by Sen­a­tor James Web. The tran­script is over on the NYTimes and the video is over on YouTube. Here’s a taste.

Like so many oth­er Amer­i­cans, today and through­out our his­to­ry, we serve and have served, not for polit­i­cal rea­sons, but because we love our coun­try. On the polit­i­cal issues ­ those mat­ters of war and peace, and in some cas­es of life and death ­ we trust­ed the judg­ment of our nation­al lead­ers. We hoped that they would be right, that they would mea­sure with accu­ra­cy the val­ue of our lives against the enor­mi­ty of the nation­al inter­est that might call upon us to go into har­m’s way. We owed them our loy­al­ty, as Amer­i­cans, and we gave it. But they owed us ­ sound judg­ment, clear think­ing, con­cern for our wel­fare, a guar­an­tee that the threat to our coun­try was equal to the price we might be called upon to pay in defend­ing it.

Worth a look: Josh Mar­shall over at Talk​ing​PointsMemo​.com had the neat idea to set up a YouTube group for peo­ple to give their own video respons­es to the State of the Union. 

SEO Myths I: Analyze This

January 22, 2007

Every web design­er under the sun talks about search engine opti­miza­tion (SEO), but it amazes me to see how often basic prin­ci­ples are ignored. I’m in-between jobs right now, which means I’m spend­ing a lot of time look­ing at poten­tial employ­ers’ web­sites. I’ve decid­ed to start a series of posts on SEO myths and real­i­ties that will talk about design­ing for max­i­mum visibility.

I’m not going to focus on any of the under­hand­ed tricks to fool search engines into list­ing an inap­pro­pri­ate page. Google hates this kind of tac­tic and so do I. You get vis­its for hav­ing good con­tent. Good search rank­ings are based on good con­tent and the best way to boost your con­tent is to present your page in a way that lets both humans and search engines find the con­tent they want. Part one is on web­site analy­sis and tracking.

Don’t assume that your web­site is easy to nav­i­gate. One of the neat­est things about the web is that we have instant feed­back on use. With just a lit­tle track­ing we can see what pages peo­ple are look­ing at, how they’re find­ing our site and what they’re doing once they’re here.

Javascript Trackers:

My most advanced sites are cur­rent­ly using four dif­fer­ent track­ing meth­ods. Most uti­lize javascript “bugs,” tiny snip­pets of code that send indi­vid­ual results to an advanced soft­ware track­ing sys­tem. I put the code inside a Move­able Type “Mod­ules Tem­plate” which is auto­mat­i­cal­ly import­ed to all pages. Installing a new sys­tem is as easy as cutting-and-pasting the javascript into the Tem­plate and rebuild­ing the site.

  • AXS Vis­i­tors Track­ing System
    This soft­ware installs on your serv­er but don’t let that scare you: this is one of the eas­i­est instal­la­tions I’ve ever seen. AXS gives you great charts of usage: you can nar­row it spe­cif­ic pages on your site, or even par­tic­u­lar search engines or search phrases.
    There’s also a option to view the lastest traf­fic by vis­i­tor. I love watch­ing this! You can see how indi­vid­u­als are using the site and where they’re nav­i­gat­ing. I’ve been able to iden­ti­fy dif­fer­ent types of vis­i­tors this way and under­stand the com­plex­i­ty of the audience.
    It does­n’t seem like AXS is not being devel­oped any­more. The lat­est sta­ble ver­sion came out over two years go, which is a shame.
  • Hit­Tail
    This ser­vice watch­es search-engine links and makes rec­om­men­da­tions for new key­words. I wrote about this ser­vice yes­ter­day in Blog­ging for the Long Tail.

  • Reeferss​.com
    This is a sim­ple sim­ple bit of soft­ware. Like every oth­er track­ing sys­tem it keeps track of refer­rers: search engines and web­sites that bring traf­fic to your site. But unlike the oth­ers that’s all it does. Why care then? It pro­vides a real-time RSS feed of these vis­i­tors. I bring the feed into my “Netvibes” page (a cus­tomized start page, see below) and scan the results mul­ti­ple times a day.

  • Google Ana­lyt­ics
    The inter­net’s gate­keep­er bought the Urchin ana­lyt­ics com­pa­ny in April 2005 and relaunched the prod­uct as Google Ana­lyt­ics short­ly there­after. This is becom­ing an essen­tial track­er. It’s free and it’s pow­er­ful, though I haven’t been as impressed by it as oth­ers have. See its Wiki page for more.

Internet Trackers:

It’s easy to find out what peo­ple are say­ing about you online.

  • Tech­no­rati
    This ser­vice tracks blogs but you don’t need to have a blog to use it, for Tech­no­rati will tell you where blogs are link­ing. Give it your URLs (or those of your com­peti­tors!) and you’ll know when­ev­er a blog­ger puts in a link to you. You can also give it key­words and find out when a blog uses them.
  • Google Blog Search
    Google can also let you fol­low blog ref­er­ences or key­word men­tions on the blogs. Google will also track beyond blogs of course. Type “site:www.yourdomain.com” into the main Google search page and you’ll see who’s link­ing to your site (or to the com­pe­ti­tion). There are lots of oth­er ser­vices that track blogs and men­tions – Sphere, Blog­lines, etc. They all have dif­fer­ent strengths so try them and see what you think.

  • Feed­burn­er
    The best RSS mas­sager has always focused on ways to track your RSS feed. They’ve recent­ly intro­duced page track­ing soft­ware too. It looks great but I just installed it this week. I still have to see if it’s as good as Feed­burn­er’s oth­er offerings.

Keeping on top of this flow of data:

It’s easy to get over­whelmed by all of this infor­ma­tion. Most of the track­ing ser­vices pro­vide RSS feeds (See The Won­ders of RSS Feeds for an intro). I use Netvibes, a cus­tomized start page, to pull these all togeth­er into a sin­gle page that I can scan every morn­ing. Here’s a screen­shot of part of my Netvibes track­ing page – the full page cur­rent­ly shows four­teen track­ing feeds on one screen:

So why is tracking important to SEO?

With track­ing you find out what peo­ple are look­ing for on the inter­net. This helps you cre­ate pages and ser­vices that peo­ple will want to find. You might be sur­prised to see what they’re already find­ing on your site. Some examples:

  • Ana­lyz­ing one site, I noticed that few pages I thought were obscure were bring­ing in high Google traf­fic. I looked at these pages again and real­ized they did a good job of describ­ing the com­pa­ny’s mis­sion. I con­se­quent­ly redesigned the site home­page to fea­ture them and I made sure that those pages con­tained direct links to its most impor­tant services.

  • When I start­ed work for anoth­er client I looked at their site and sus­pect­ed that they’re most impor­tant arti­cles were not being seen – vis­i­tors had to click through about four times to get to them. Six months of track­ing con­firmed my hunch and gave me the hard data to con­vince the exec­u­tive direc­tor that we made some small mod­i­fi­ca­tions to the design. Hav­ing this strong con­tent linked right off the home­page helped bring in Google traffic.

Blogging for the Long Tail

January 20, 2007

One of the neat­est obser­va­tions to gain pop­u­lar­i­ty in the last few years is that of The Long Tail, first coined a few years ago by Wired mag­a­zine edi­tor Chris Ander­son (here’s the orig­i­nal arti­cle).
He noticed that the inter­net had opened up access to nich­es – that
search­es and nation­al dis­tri­b­u­tion net­works had giv­en new mar­kets to
obscure and small-market prod­ucts. The clas­sic exam­ple is Net­flix, the
direct-mail movie rental ser­vice, that has a huge cat­a­log of titles,
the great major­i­ty of which are so obscure that no local video rental
store could afford to car­ry them. But Net­flix actu­al­ly rents them all
and if you add all these low-volume rentals togeth­er you’ll find the
total vol­ume exceeds that sea­son’s blockbusters.

I
learned just how strong the long tail can be a few years ago when I
worked on Quak​erfind​er​.org, a meeting/church look-up ser­vice. For the
first year, the site got mod­er­ate traf­fic from search engines. Google
was­n’t able to index the actu­al church list­ings because users were
required to type towns and postal codes in to get results. The only
search engine vis­i­tors we got came in on very gener­ic phras­es like
“find quak­er meetings.” 

Sus­pect­ing
we were los­ing a large poten­tial audi­ence, I redesigned the site so
Google could index each and every meet­ing (adding a few tricks so each
list­ing trad­ed links with half-a-dozen oth­er list­ings). Once the change
was in effect (help from our pro­gram­mer), those old gener­ic search
phras­es were still the most pop­u­lar. But now we got small num­bers of
vis­its on thou­sands of terms which we had­n’t hit before: “Quak­ers
Pough­keep­sie” and “Quak­er Church­es in San Fran­cis­co,” etc. This was the
long tail in effect. Our vis­its jumped four­fold with­in a few months
(see chart). The long tail made us much more vis­i­ble. (More on the Googliza­tion effort in that year’s ana­lyt­ic report.)

A great new traf­fic analy­sis ser­vice is called Hit­Tail.
Like many oth­er pro­grams it tells you what search phras­es have brought
traf­fic to your site. But what’s cool is that it gives
sug­ges­tions – key­words it thinks will bring even more vis­i­tors in. Some
of the sug­ges­tions are fun­ny. For exam­ple, it thinks I should post
about “tra­di­tion­al sweat lodge songs,” “tick­lish armpits” and “how to
dress with per­son­al­i­ty” over on Quak­er Ranter.
But it also thinks I might con­sid­er post­ing on “small church local
out­reach ideas,” “new online mag­a­zines” and “chris­t­ian quakers.” 

If
all one was wor­ried about was sheer traf­fic vol­ume, then a post on each
key­word might be in order. But this would bring a lot of ran­dom traffic
and dilute any focus the blog might have (I already get a lot of
traf­fic on a par­tic­u­lar non-typical post that I wrote part­ly as an SEO exper­i­ment).
My guess is you should go through the Hit­Tail sug­ges­tions list to find
top­ics that match your site’s focus but do so in lan­guage that you
might not nor­mal­ly use.

I might try some exper­i­men­tal posts on
my per­son­al blog soon. I’ll def­i­nite­ly report back about them here on
the Mar​tinKel​ley​.com design blog. In the mean­time, check out Hit­Tail’s blog, which has some good links.