Steady​Foot​steps​.org

June 22, 2007

Steady Footsteps

Blog by an Amer­i­can cou­ple liv­ing in Viet­nam and advo­cat­ing for greater motor­bike safe­ty. The tech­ni­cal aspects are pret­ty straight-forward but the neat part about it was watch­ing the client learn about blog­ging and online photo
shar­ing as we worked on the site: I intro­duced her to Fli­crk, Picasa
and Gmail! She took to it like a fish to water and the site is full of great
pho­tos tak­en by her hus­band David. Read more about their
work doing phys­i­cal ther­a­py in Viet­nam and their posts about life in Da Nang.
. Tech­nol­o­gy: Mov­able Type, Flickr. Vis­it Site.

On pricing philosophy

April 16, 2007

Via 37Signal’s Sig­nals vs. Noise blog I came across a fas­ci­nat­ing post writ­ten by Bri­an Fling of Blue last year on pric­ing a project. I’d like to talk about it and to explain my own phi­los­o­phy. First a extend­ed quote from Brian:

I find it fun­ny… in a sad sort of way, that we often
start out our part­ner­ship with bluff­ing, no one say­ing what they are
real­ly think­ing… how much they are will­ing to pay and how much it
should cost… Though every book I’ve read on the top­ic of pric­ing says
to nev­er ever ball­park, I have a ten­den­cy to do so. If they can’t
dis­close the bud­get I typ­i­cal­ly try to start throw­ing a few numbers
from pre­vi­ous projects to help gauge the scope of what we are talking
about, call it a good faith effort to start the dis­cus­sion… While this
is very awk­ward part of the dis­cus­sion it is almost always fol­lowed by
can­dor. It’s as if once some­one starts telling the truth, it opens a
door that can’t be closed.

I com­plete­ly agree that can­dor is the only way to work with clients.
Maybe it’s the Quak­er influ­ence: we report­ed­ly pio­neered fixed pricing
back when every­one hag­gled, with the phi­los­o­phy that charg­ing true
costs were the only hon­est way of doing busi­ness. My offi­cial rates and con­tact page includes my list of “typ­i­cal costs” — essen­tial­ly these are the “ball­park esti­mates” that Bri­an talks about.

When I put togeth­er esti­mates I base it on my best-guess informed
esti­mates. I start by tab­u­lat­ing the clien­t’s request­ed fea­tures and
deter­min­ing how I’ll achieve them. I then esti­mate how long it will
take me to imple­ment each fea­ture and use that to deter­mine a
first-guess for project cost. I then com­pare it to past projects, to
make sure I’m being real­is­tic. I know myself well enough to know I
always want to under­es­ti­mate costs – I usu­al­ly like the project and want
to make it afford­able to clients! – so I do force myself a real­i­ty check
that usu­al­ly ends up adding a few hours to the estimate. 

When I put togeth­er my offi­cial esti­mate I try to guess where
poten­tial bot­tle­necks might hap­pen. Some­times these are technical
issues and some­thing they’re more social. For exam­ple, a client might
be very par­tic­u­lar about the design and the back-and-forth can take
longer than expect­ed. If I think any­thing like this might hap­pen I
men­tion it in the esti­mate. Some­times as we work through the details of
a fea­ture I’ll learn that the client wants some enhance­ment that we
had­n’t talked about pre­vi­ous­ly and which I did­n’t fac­tor into the
estimate.

When I do see a par­tic­u­lar part of the work tak­ing longer than
expect­ed I flag it with the client. I try to keep them informed that
this will add to total costs. In many cas­es, clients have been hap­py to
go with the extra work: I sim­ply want to make sure that we both are
aware that the esti­mate is chang­ing before the work happens. 

I charge by the hour rather than on a per-project basis since I find
it to be a much more open busi­ness mod­el. Bri­an Fling’s post agrees:

The prob­lem [with per-project billing is that] one way
or anoth­er some­body los­es, either the client pays too much, meaning
pay­ing more than it’s mar­ket val­ue, or the ven­dor eats into their
prof­it… One ben­e­fits to hourly billing is the client is respon­si­ble for
increas­es of scope, pro­tect­ing the ven­dor and the cus­tomer. If the
project is com­plet­ed ear­ly the client pays less, pro­tect­ing the client.
This puts the onus on both par­ties to com­mu­ni­cate reg­u­lar­ly and work
more effectively.

I have very lit­tle over­head: a home office, lap­top and DSL.
This means my rates are very com­pet­i­tive (one client described it as
“less than plumbers and elec­tri­cians charge, more than the kid who mows
the lawn”). Being very care­ful with esti­mates mean that I often
com­mu­ni­cate a lot with clients before I “start the clock.” I’ve often
worked with them a few hours before the esti­mate is in and we’re moving
for­ward and of course some of this un-billed work does­n’t result in a
job.

Putting togeth­er fab­u­lous web­sites is fun work. It’s very much a
back-and-forth process with clients, and it’s often impos­si­ble to know
just what the site will look like and just how it will work until the
site actu­al­ly launch­es. Half of my clien­tele have nev­er had websites
before, mak­ing the work even more inter­est­ing! It’s my professional
respon­si­bil­i­ty to make sure I work with clients to fore­see costs, dream
big, but most of all to be open and hon­est about costs as the process
unfolds.

On job hunting and the blogging future in Metro Philadelphia

November 29, 2006

I’ve been qui­et on the blogs late­ly, focus­ing on job search­es rather than rant­i­ng. I thought I’d take a lit­tle time off to talk about my lit­tle cor­ner of the career mar­ket. I’ve been apply­ing for a lot of web design and edit­ing jobs but the most inter­est­ing ones have com­bined these togeth­er in cre­ative ways. My qual­i­fi­ca­tions for these jobs are more the inde­pen­dent sites I’ve put togeth­er — notably Quak​erQuak​er​.org—than my paid work for Friends.

For exam­ple: one inter­est­ing job gets repost­ed every few weeks on Craigslist. It’s geared toward adding next-generation inter­ac­tive con­tent to the web­site of a con­sor­tium of sub­ur­ban news­pa­pers (appli­cants are asked to be “com­fort­able with terms like blog, vlog, CSS, YourHub, MySpace, YouTube…,” etc.). The qual­i­fi­ca­tions and vision are right up my alley but I’m still wait­ing to hear any­thing about the appli­ca­tion I sent by email and snail mail a week ago. Despite this, they’re con­tin­u­ing to post revised descrip­tions to Craigslist. Yes­ter­day’s ver­sion dropped the “con­ver­gence” lin­go and also dropped the pro­ject­ed salary by about ten grand.

About two months ago I actu­al­ly got through to an inter­view for a fab­u­lous job that con­sist­ed of putting togeth­er a blog­ging com­mu­ni­ty site to fea­ture the lesser-known and quirky busi­ness­es of Philadel­phia. I had a great inter­view, thought I had a good chance at the job and then heard noth­ing. Days turned to weeks as my follow-up com­mu­ni­ca­tions went unan­swered. 11/30 Update: a friend just guessed the group I was talk­ing about and emailed that the site did launch, just qui­et­ly. It looks good.

Cor­po­rate blog­ging is said to be the wave of the future and in only a few years polit­i­cal cam­paigns have come to con­sid­er blog­gers as an essen­tial tool in get­ting their mes­sage out. User-generated con­tent has become essen­tial feed­back and pub­lic­i­ty mech­a­nisms. My expe­ri­ence from the Quak­er world is that blog­gers are con­sti­tut­ing a new kind of lead­er­ship, one that’s both more out­go­ing but also thought­ful and vision­ary (I should post about this some­time soon). Blogs encour­age open­ness and trans­paren­cy and will sure­ly affect orga­ni­za­tion­al pol­i­tics more and more in the near future. Smart com­pa­nies and non­prof­its that want to grow in size and influ­ence will have to learn to play well with blogs.

But the future is lit­tle suc­cor to the present. In the Philadel­phia met­ro­pol­i­tan area it seems that the rare employ­er that’s think­ing in these terms have have a lot of back and forths try­ing to work out the job descrip­tion. Well, I only need one enlight­ened employ­er! It’s time now to put the boys to bed, then check the job boards again. Keep us in your prayers.

For something completely different…

October 2, 2006

In the news front, I’m no longer work­ing at FGC. Rea­sons are com­pli­cat­ed, as is often the case. In eight years I did some good work with some great peo­ple. I’ll be miss­ing the hard-working and faith­ful col­leagues and com­mit­tee mem­bers I got to serve with over the years. I’ll be work­ing on build­ing my tech career and look for­ward to new chal­lenges. Tran­si­tions are always a bit scary, so hold us in your prayers in this time.

Reading John Woolman 3: The Isolated Saint

August 17, 2006

Read­ing John Wool­man Series:
1: The Pub­lic Life of a Pri­vate Man
2: The Last Safe Quaker
3: The Iso­lat­ed Saint

It’s said that John Wool­man re-wrote his Jour­nal three times in an effort to excise it of as many “I” ref­er­ences as pos­si­ble. As David Sox writes in Johh Wool­man Quin­tes­sen­tial Quak­er, “only on lim­it­ed occa­sion do we glimpse Wool­man as a son, a father and a hus­band.” Wool­man would­n’t have been a very good blog­ger. Quot­ing myself from my intro­duc­tion to Quak­er blogs:

blogs give us a unique way of shar­ing our lives — how our Quak­erism inter­sects with the day-to-day deci­sions that make up faith­ful liv­ing. Quak­er blogs give us a chance to get to know like-minded Friends that are sep­a­rat­ed by geog­ra­phy or arti­fi­cial the­o­log­i­cal bound­aries and they give us a way of talk­ing to and with the insti­tu­tions that make up our faith community.

I’ve read many great Wool­man sto­ries over the years and as I read the Jour­nal I eager­ly antic­i­pat­ed read­ing the orig­i­nal account. It’s that same excite­ment I get when walk­ing the streets of an icon­ic land­scape for the first time: walk­ing through Lon­don, say, know­ing that Big Ben is right around the next cor­ner. But Wool­man kept let­ting me down.

One of the AWOL sto­ries is his arrival in Lon­don. The Jour­nal’s account:

On the 8th of Sixth Month, 1772, we land­ed at Lon­don, and I went straight­way to the Year­ly Meet­ing of min­is­ters and elders, which had been gath­ered, I sup­pose, about half an hour. In this meet­ing my mind was humbly contrite.

But set the scene. He had just spent five weeks cross­ing the Atlantic in steer­age among the pigs (he does­n’t actu­al­ly spec­i­fy his non-human bunk­mates). He famous­ly went out of his way to wear clothes that show dirt because they show dirt. He went straight­away: no record of a bath or change of clothes. Sto­ries abound about his recep­tion, and while are some of dubi­ous ori­gin, there are first hand accounts of his being shunned by the British min­is­ters and elders. The best and most dubi­ous sto­ry is the theme of anoth­er post.

I trust that Wool­man was hon­est­ly aim­ing for meek­ness when he omit­ted the most inter­est­ing sto­ries of his life. But with­out the con­text of a lived life he becomes an ahis­tor­i­cal fig­ure, an icon of good­ness divorced from the minu­ti­ae of the dai­ly grind. Two hun­dred and thir­ty years of Quak­er hagiog­ra­phy and latter-day appeals to Wool­man’s author­i­ty have turned the tai­lor of Mount Hol­ly into the oth­er­world­ly Quak­er saint but the process start­ed at John’s hands himself.

Were his strug­gles mere­ly inte­ri­or? When I look to my own min­istry, I find the call to dis­cern­ment to be the clear­est part of the work. I need to work to be ever more recep­tive to even the most unex­pect­ed prompt­ing from the Inward Christ and I need to con­stant­ly prac­tice humil­i­ty, love and for­give­ness. But the prac­ti­cal lim­i­ta­tions are hard­er. For years respectibil­i­ty was an issue; rel­a­tive pover­ty con­tin­ues to be one. It is ask­ing a lot of my wife to leave respon­si­bil­i­ty for our two small boys for even a long weekend.

How did Wool­man bal­ance fam­i­ly life and min­istry? What did wife Sarah think? And just what was his role in the sea-change that was the the “Ref­or­ma­tion of Amer­i­can Quak­erism” (to use Jack Mari­et­ta’s phrase) that for­ev­er altered Amer­i­can Friends’ rela­tion­ship with the world and set the stage for the schisms of the next century.

We also lose the con­text of Wool­man’s com­pa­tri­ots. Some are named as trav­el­ing com­pan­ions but the col­or­ful char­ac­ters go unmen­tioned. What did he think of the street-theater antics of Ben­jamin Lay, the Abbie Hoff­man of Philadel­phia Quak­ers. The most widely-told tale is of Lay walk­ing into Philadel­phia Year­ly Meet­ing ses­sions, open­ing up a cloak to reveal mil­i­tary uni­form under­neath, and declar­ing that slave-made prod­ucts were prod­ucts of war, plunged a sword into a hollowed-out Bible full of pig’s blood, splat­ter­ing Friends sit­ting nearby.

What role did Wool­man play in the larg­er anti-slavery awak­en­ing hap­pen­ing at the time? It’s hard to tell just read­ing his Jour­nal. How can we find ways to repli­cate his kind of faith­ful­ness and wit­ness today? Again, his Jour­nal does­n’t give much clue.


Picked up today in the Philadel­phia Year­ly Meet­ing Library:

PYM Librar­i­an Rita Var­ley remind­ed me today they mail books any­where in the US for a mod­est fee and a $50/year sub­scrip­tion. It’s a great deal and a great ser­vice, espe­cial­ly for iso­lat­ed Friends. The PYM cat­a­log is online too!

Strangers to the Covenant

July 1, 2005

A workshop led by Zachary Moon and Martin Kelley at the 2005 FGC Gathering of Friends.

 

This is for Young Friends who want to break into the pow­er of Quak­erism: it’s the stuff you didn’t get in First Day School. Con­nect­ing with his­tor­i­cal Quak­ers whose pow­er­ful min­istry came in their teens and twen­ties, we’ll look at how Friends wove God, covenants and gospel order togeth­er to build a move­ment that rocked the world. We’ll mine Quak­er his­to­ry to reclaim the pow­er of our tra­di­tion, to explore the liv­ing tes­ti­monies and our wit­ness in the world. (P/T)

Per­cent­age of time: Wor­ship 20 / Lec­ture 30 / Dis­cus­sion 50

 

Extended Description

We hope to encour­age Friends to imag­ine them­selves as min­is­ters and elders and to be bold enough to chal­lenge the insti­tu­tions of Quak­erism as need­ed. We want to build a com­mu­ni­ty, a cohort, of Friends who aren’t afraid to bust us out of our own lim­it­ed expec­ta­tions and give them space to grow into the aware­ness that their long­ing for deep­er spir­i­tu­al con­nec­tion with shared wide­ly among oth­ers their age. Our task as work­shop con­ven­ers is to mod­el as both bold and hum­ble seek­ers after truth, who can stay real to the spir­it with­out tak­ing our­selves either too seri­ous­ly or too lightly.

Mar­tin and Zachary have dis­cov­ered a Quak­er tra­di­tion more defined, more coher­ent and far rich­er than the Quak­erism we were offered in First Day School. In integri­ty to that dis­cov­ery, we intend to cre­ate a space for fel­low­ship that would fur­ther open these glimpses of what’s out there and what pos­si­bil­i­ties exist to step out bold­ly in this Light.

Sun­day: Introductions
The most impor­tant task for today is mod­el­ing the ground­ed wor­ship and spirit-led min­istry that will be our true cur­ricu­lum this week. In a wor­ship shar­ing for­mat we will con­sid­er these questions:

  • What brought me to this workshop?
  • What did they fail to teach me in First Day School that I still want to know?

Mon­day: What is this Quakerism?
Today will be about enter­ing this ground­ed space togeth­er as Friends, begin­ning to ask some ques­tions that reveal and open. How do I artic­u­late what Quak­erism is all about? What ideas, lan­guage, and words (e.g. “God”, “Jesus” “Light”) do use to describe this tra­di­tion? Today we start that dia­logue. At the end of ses­sion we will ask par­tic­i­pants to seek out an old­er Friend and ask them for their answers on these queries and bring back that expe­ri­ence to our next gathering.

  • Wor­ship. Read­ing of select­ed texts from jour­nal and Bible
  • Present ques­tion: When some­one asks me “what is Quak­erism?” how do I respond.
  • Mar­tin and Zachary will share some thoughts on this ques­tion from oth­er Friends
  • Jour­nal­ing on Query
  • Dis­cus­sion of ideas and language.

Tues­day: The Mys­ti­cal Tra­di­tion and Gospel Order
We enter into the lan­guage and fab­ric of our Tra­di­tion at its mys­ti­cal roots. Ask­ing the ques­tions: What does God feel like? Intro­duce ear­ly Quaker’s talk about God. What does it feel like to be with God? What is Gospel Order?

  • Wor­ship. Read­ing of select­ed texts from jour­nals and Bible
  • Follow-up on pre­vi­ous day’s discussion/homework what new came into the Light overnight?
  • Jour­nal­ing on Query: When have I felt the pres­ence of God? Describe it in five senses?
  • Ini­tial dis­cus­sion and shar­ing of thoughts and ideas.
  • Intro­duce some ideas from ear­ly Friends and oth­ers on this Query. How have oth­ers (Jesus, Isa­iah, Mer­ton, Fox, Day) spo­ken of this experience?
  • Intro­duce themes of Spir­i­tu­al Prac­tice: If Quak­erism is about ask­ing the right ques­tions, how do we get into the place to hear those ques­tions and respond faith­ful­ly? We have already been incor­po­rat­ing devo­tion­al read­ing into our time togeth­er each morn­ing but we will intro­duce into the Light of Dis­ci­pline as such here. Nam­ing of oth­er prac­tices, pre­vi­ous­ly acknowl­edged and oth­er­wise, with­in the group.
  • Intro­duce ‘Spir­i­tu­al Dis­cern­ment’ themes for the fol­low­ing day’s session.

Wednes­day: The Roots of Friends’ Dis­cern­ment Tra­di­tion and the Testimonies
We delve into the archives, the dusty stuff, the stuff First Day School didn’t get to: the preach­ing from the trees, the prison time, the age George Fox was when he was first incar­cer­at­ed for his beliefs, what the tes­ti­monies are real­ly about and where they came from. Today is about tak­ing the skele­tons out of the clos­et and clean­ing house.

  • Wor­ship. Read­ing of select­ed texts from jour­nals and Bible
  • ‘Let’s talk his­to­ry’: Ear­ly Friends, the Mak­ing of The Soci­ety, and the Dis­cern­ment Tra­di­tion. [Mar­tin and Zachary may cov­er this, or we may arrange to have anoth­er Friend come and share some thoughts and infuse a new voice into our dialogue]
  • There are lots of tes­ti­monies: what are ours? Name some. How to they facil­i­tate our rela­tion­ship with God?
  • What’s up with “Obe­di­ence”, “Plain­ness”, and “Dis­ci­pline”? How do we prac­tice them?

Thurs­day: Friends in a Covenant­ed Relationship
We grow into our roles as lead­ers in this com­mu­ni­ty by con­sid­er­ing the oppor­tu­ni­ties and the hur­dles in deep­en­ing our covenant rela­tion­ship. We begin with con­sid­er­ing spir­i­tu­al gifts, and then con­sid­er ques­tions around min­istry, its ori­gin and its dis­cern­ment. We will take up the task of con­sid­er­ing what our work, what piece of this respon­si­bil­i­ty is ours to carry.

  • Wor­ship. Read­ing of select­ed texts from jour­nals and Bible
  • Jour­nal­ing on the Queries: What is alive inside of me? How are my spir­i­tu­al gifts named and nurtured?
  • What are the tasks of ministry?
  • What are the tasks of eldering?
  • What are the struc­tures and prac­tices in our month­ly, quar­ter­ly and year­ly meet­ings that we can use to test out and sup­port lead­ings? How do these struc­tures work and not work. Clear­ness com­mit­tees? Trav­el­ing Friends? Spir­i­tu­al nurture/affinity groups?
  • What is hold­ing us back from liv­ing this deep­ened rela­tion­ship? What is our respon­si­bil­i­ty to this covenant and this covenant community?

Fri­day: The Future of Quakerism
We begin the work that will occu­py the rest of our lives. The par­tic­i­pants of this work­shop will be around for the next fifty or more years, so let’s start talk­ing about sys­tem­at­ic, long-term change. We have some­thing to con­tribute to this con­sid­er­a­tion right now.

  • Wor­ship. Read­ing of select­ed texts from jour­nals and Bible
  • Where do we go from here? Mar­tin will present on emer­gent church. Zachary will present some thoughts on ‘Beloved Community’.
    Many have talked about deep com­mu­nion with God and about covenant com­mu­ni­ty. Many have spo­ken our hearts and giv­en voice to the pas­sion we expe­ri­ence; now it’s on us what are we going to do about it? Where is it happening?
  • Dis­cus­sion (maybe as a fish­bowl) Where do we envi­sion Quak­erism 50 years from now? 100 years from now?

External Website: Quaker Ranter, Martin’s site.